Last Updated: June 12, 2026
Effective Date: June 12, 2026
These Terms of Service ("Terms") constitute a legally binding agreement between BRIGHT UNION PTE. LTD. ("CHACHA", "we", "us", or "our") and any individual who accesses, downloads, registers for, browses, or uses the CHACHA mobile application, website, and all related products, features, services, and derivative versions (collectively, the "Service").
By accessing or using any part of the Service, you acknowledge that you have read, understood, and agreed to be bound by these Terms, our Privacy Policy, Community Guidelines, and any additional policies, rules, or guidelines that we may make available from time to time (collectively, the "Terms"). By accessing or using the Service, you represent and warrant that you have the legal capacity and authority to enter into a binding agreement with us under applicable law. If you do not agree to any provision of the Terms, you must immediately discontinue your access to and use of the Service.
The Service is made available to users in multiple countries and regions. You are responsible for complying with all laws, regulations, and requirements applicable in your jurisdiction. Certain regions may also be subject to supplemental terms or local policies. The Terms may be provided in multiple languages for convenience. To the extent permitted by applicable law, in the event of any inconsistency between language versions, the English version shall prevail.
If you have any questions, comments, or concerns regarding these Terms, please contact us at: contact@nextlv.net
PLEASE READ THIS SECTION CAREFULLY.
THESE TERMS CONTAIN A BINDING ARBITRATION AGREEMENT AND A CLASS ACTION WAIVER.
EXCEPT FOR CERTAIN TYPES OF DISPUTES EXPRESSLY SET FORTH HEREIN, YOU AGREE THAT ALL DISPUTES BETWEEN YOU AND CHACHA SHALL BE RESOLVED EXCLUSIVELY THROUGH FINAL AND BINDING ARBITRATION. YOU FURTHER WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, REPRESENTATIVE ACTION, OR ANY OTHER COLLECTIVE PROCEEDING.
The Service is intended solely for individuals who are at least eighteen (18) years of age or the age of legal majority in their jurisdiction, whichever is higher.
Individuals under the age of eighteen (18), or under the applicable age of majority in their jurisdiction (collectively, "Minors"), are prohibited from registering for or using the Service. If you are a parent or legal guardian who permits a Minor to access the Service where permitted by applicable law, you agree to be bound by these Terms and assume full responsibility for the Minor's activities on the Service. Parents and guardians are responsible for supervising and monitoring the Minor's use of the Service. If you become aware that a Minor has accessed or used the Service without proper authorization, please contact us at contact@nextlv.net, and we will take appropriate measures, including disabling access to or deleting the relevant account where required.
We reserve the right to conduct age verification checks at any time. Accounts reasonably determined to belong to underage users may be suspended, terminated, or permanently removed, together with any associated data.
We may modify, update, suspend, or revise the Terms from time to time to reflect changes in our business operations, legal requirements, industry practices, security measures, or Service functionality. Where required by applicable law, we will make reasonable efforts to notify users of material changes. The "Last Updated" date displayed at the top of these Terms indicates the effective date of the latest revision. You are responsible for periodically reviewing the Terms to stay informed of any updates. Your continued access to or use of the Service after revised Terms become effective constitutes your acceptance of the updated Terms. If you do not agree to any revised Terms, you must discontinue your use of the Service immediately.
1. You may register an account using your mobile phone number or through authorized third-party accounts, including but not limited to Google, Apple ID, Facebook, or other supported application stores and social media platforms.
You agree to provide accurate, complete, current, and truthful information during registration and throughout your use of the Service. You may not impersonate another person, create a false identity, or otherwise provide misleading information.
Your account is for your personal use only. You may not share, transfer, sell, lease, sublicense, or otherwise permit any third party to access or use your account.
2. You are solely responsible for maintaining the confidentiality and security of your account credentials, including your password, verification codes, and other authentication information. You must not disclose your account credentials to any third party. Any loss, theft, unauthorized access, financial loss, legal dispute, or other consequence arising from your failure to protect your account credentials shall be your sole responsibility. To the fullest extent permitted by applicable law, we shall not be liable for any resulting damages.
If you know or reasonably suspect that your account has been compromised, your password has been disclosed, or unauthorized access has occurred, you must immediately notify us at contact@nextlv.net. While we will make reasonable efforts to assist you in securing your account, we do not guarantee that account recovery will be successful. We reserve the right to suspend, freeze, restrict, or terminate any account where necessary to protect the Service, users, or platform security.
3. We may impose reasonable limitations on the number of accounts that may be registered by an individual. The following activities are strictly prohibited: Mass account registration; Automated account creation; Use of bots, scripts, emulators, device farms, or account farming tools; Registration through unauthorized software or technical means; Any other activity intended to manipulate user metrics or platform operations. We reserve the right to permanently suspend or terminate any account involved in such activities.
1. All accounts provided through the Service are owned by CHACHA. Subject to compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Service. You do not acquire any ownership interest in your account, and your right to use the account may not be transferred, inherited, pledged, sold, licensed, or otherwise disposed of.
2. You may not use your account for: Commercial promotion or traffic diversion; Unauthorized advertising or marketing activities; Operation of bots, scripts, cheats, or automation tools; Coordinated manipulation of ratings, comments, or platform interactions; Harassment or abuse of other users; Any unlawful, fraudulent, or unauthorized purpose.
3. Account Deletion
User-Initiated Deletion
You may request deletion of your account at any time through the account management functions available within the Service. Account deletion requests may be submitted through [Me - Account And Security - Delete Account] within CHACHA.
Platform-Initiated Suspension or Termination
We reserve the right to suspend, disable, restrict, or terminate your account at any time for any legitimate business, legal, security, compliance, or operational reason. If you believe such action was taken in error, you may submit an appeal request, and we will review the matter in good faith and provide feedback where appropriate.
Inactive Accounts
If your account remains inactive for one hundred eighty (180) consecutive days, we reserve the right to suspend, deactivate, reclaim, or permanently close the account.
Consequences of Account Deletion
You acknowledge and agree that account deletion is irreversible. Upon deletion:
Unless otherwise required by applicable law, no refund, compensation, or reimbursement will be provided for unused virtual currency, virtual items, subscriptions, memberships, or other digital entitlements associated with a deleted, suspended, or terminated account.
We reserve the right, at our sole discretion and without prior notice, to impose restrictions, suspend features, remove content, freeze accounts, permanently terminate accounts, or take any other enforcement action where we reasonably determine that:
CHACHA is a social entertainment platform that may provide users with access to one or more of the following features: Voice chat rooms; Real-time voice communication; Casual online games; Text messaging and social interaction; User profiles; Virtual gifts and virtual items; Membership and room privileges; Community engagement features; and Other products, features, services, or functionalities that we may introduce from time to time.
We reserve the right to modify, enhance, add, remove, suspend, or discontinue any feature of the Service at any time.
We will use commercially reasonable efforts to maintain the availability, stability, and security of the Service. However, uninterrupted, error-free, or completely secure operation cannot be guaranteed. To the fullest extent permitted by law, we shall not be liable for interruptions, delays, failures, or data loss resulting from: Network outages; System maintenance; Equipment failures; Cybersecurity incidents; Government actions; Regulatory requirements; Telecommunications failures; Third-party service disruptions; or Force majeure events.
We may implement content moderation systems, including automated and manual review processes, to monitor voice communications, text content, room activities, user-generated content, and other interactions occurring on the Service.
We reserve the right, at any time and in our sole discretion, to modify, suspend, restrict, discontinue, or terminate any part of the Service for operational, business, legal, compliance, security, or regulatory reasons. Where required by applicable law, or where paid services are materially affected, we will provide reasonable notice through in-app notifications, announcements, or other appropriate means. Following the termination of a paid service, any remaining virtual assets shall be handled in accordance with the applicable virtual item, payment, and refund rules set forth in these Terms.
You agree to access and use the Service in compliance with all applicable laws, regulations, industry standards, public order, public morality, and these Terms.
You further agree that you will not, directly or indirectly:
(a) access, interfere with, damage, disrupt, or compromise any network, server, system, database, or security mechanism associated with the Service;
(b) engage in unauthorized access, hacking, penetration testing, data scraping, data harvesting, data mining, or other activities that may compromise cybersecurity;
(c) reverse engineer, decompile, disassemble, decrypt, modify, create derivative works from, or otherwise attempt to discover the source code, underlying ideas, algorithms, structure, or technology of the Service, except to the extent expressly permitted by applicable law;
(d) circumvent, disable, interfere with, or otherwise defeat any technological protection measures, access controls, security features, content filtering mechanisms, or usage restrictions implemented by us;
(e) access any portion of the Service, systems, data, or features for which you do not have authorization;
(f) interfere with the normal operation of the Service or any user's enjoyment of the Service, including by introducing malware, viruses, worms, Trojan horses, malicious code, or other harmful technologies;
(g) create accounts through automated means or engage in excessive, repetitive, or bulk account registration;
(h) engage in harassment, stalking, intimidation, bullying, threats, hate speech, discrimination, exploitation, predatory conduct, or abusive behavior toward any individual or group;
(i) use the Service for any unlawful, fraudulent, deceptive, harmful, or unauthorized purpose;
(j) encourage, facilitate, advertise, organize, or participate in any activity that violates these Terms or applicable laws;
(k) infringe, misappropriate, or violate any intellectual property rights, privacy rights, publicity rights, contractual rights, or other rights of any person or entity; or
(l) engage in any conduct that, in our sole judgment, may expose the Service, its users, or any third party to legal, regulatory, security, operational, financial, or reputational risks.
The foregoing list is illustrative and not exhaustive. Additional conduct requirements may be set forth in our Community Guidelines, policies, product rules, event rules, and other supplemental terms, all of which form part of these Terms.
If you violate these Terms, applicable laws, platform policies, or any supplemental rules, we may, at our sole discretion and without prior notice:
(a) remove, disable, block, restrict, or refuse access to any content;
(b) issue warnings or notices;
(c) suspend, restrict, freeze, disable, or terminate your account;
(d) limit access to specific features, services, virtual items, or functionalities;
(e) revoke, deduct, confiscate, invalidate, or remove virtual items, virtual currency, rewards, memberships, or digital entitlements;
(f) block your device, IP address, payment method, or registration credentials;
(g) report suspected unlawful conduct to law enforcement, regulators, payment providers, or other competent authorities; and/or
(h) take any other action reasonably necessary to protect the Service, users, business operations, or third-party rights.
You acknowledge and agree that we may take such actions where we reasonably determine that:
(i) you have violated these Terms;
(ii) your activities may harm the Service or its users;
(iii) your conduct may expose us to legal, regulatory, security, financial, or reputational risks; or
(iv) such action is otherwise necessary to maintain a safe and compliant environment.
To the fullest extent permitted by applicable law, we shall have no liability arising from the exercise of any enforcement rights described in this Article.
The Service may offer both free features and paid digital content, including but not limited to virtual currency, virtual gifts, virtual items, premium memberships, room privileges, and other value-added services ("Virtual Items").
Virtual Items are digital licenses provided solely for entertainment purposes within the Service. Virtual Items: are not legal tender; do not constitute real-world currency; do not represent stored value; do not constitute personal property; cannot be redeemed for cash; cannot be transferred outside the Service except through features expressly authorized by us; and have no monetary value outside the Service.
Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to use Virtual Items within the Service. You acquire no ownership, proprietary, intellectual property, investment, or monetary interest in any Virtual Item.
Virtual Items may only be purchased through payment channels authorized by us, including but not limited to: Apple App Store; Google Play Store; authorized payment processors; and other approved payment methods.
Before completing a purchase, you are responsible for verifying the selected product, subscription plan, quantity, and purchase amount. Except where required by applicable law or expressly provided herein, purchases are final and non-refundable. We are not responsible for losses arising from user errors, including accidental purchases, duplicate purchases, incorrect account selection, or mistaken transactions.
Prices, available payment methods, taxes, currencies, and product offerings may vary by jurisdiction. We reserve the right to establish, modify, adjust, or localize pricing at any time based on business, legal, market, tax, regulatory, or operational considerations. Updated pricing will be displayed through the relevant purchasing interface.
If your account is suspended, restricted, deleted, abandoned, or terminated for any reason: all remaining Virtual Items may be forfeited; unused subscriptions may terminate; membership benefits may cease immediately; and no refund or compensation shall be provided unless otherwise required by applicable law.
The following activities are strictly prohibited:
(a) unauthorized trading or sale of Virtual Items;
(b) fraudulent purchases;
(c) unauthorized chargebacks;
(d) abuse of refund mechanisms;
(e) use of stolen payment instruments;
(f) money laundering activities;
(g) unauthorized resale of accounts or virtual assets;
(h) any activity intended to circumvent our payment systems or policies.
Where we reasonably suspect any prohibited activity, we may: revoke Virtual Items; freeze account balances; suspend transactions; restrict account access; permanently terminate accounts; and/or cooperate with payment providers and law enforcement authorities. We shall not be liable for any losses resulting from enforcement actions taken pursuant to this Section.
You further acknowledge that Virtual Items acquired through fraudulent or unauthorized means may be removed even after they have been transferred to other users through permitted gifting functions or similar features.
The Service, including all software, source code, technology, designs, interfaces, graphics, artwork, animations, games, music, sound effects, audiovisual works, logos, trademarks, service marks, trade names, virtual items, databases, content, documentation, and other materials made available through the Service ("Service Content"), are owned by or licensed to CHACHA and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.
Except as expressly authorized by us in writing, you may not: copy; reproduce; modify; distribute; publish; transmit; display; perform; create derivative works from; license; sublicense; sell; commercialize; or otherwise exploit any Service Content.
Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Service solely for your personal, non-commercial entertainment purposes. All rights not expressly granted are reserved by CHACHA and its licensors.
As between you and CHACHA, you retain ownership of any original content that you upload, publish, submit, transmit, stream, display, or otherwise make available through the Service, including text, audio, voice communications, images, videos, room content, photographs, live video communications, profile content, and other user-generated content ("User Content").
However, by uploading or making User Content available through the Service, you grant CHACHA and its affiliates a worldwide, perpetual, irrevocable, unconditional, transferable, sublicensable, royalty-free, fully paid-up, non-exclusive license to: host; store; reproduce; modify; adapt; translate; distribute; publish; publicly display; publicly perform; communicate; create derivative works from; and otherwise use such User Content for purposes including: (a) operating and providing the Service; (b) content moderation and safety review; (c) product development and feature improvement; (d) legal and regulatory compliance; (e) dispute resolution and record retention; (f) promotion, marketing, advertising, and public relations activities relating to the Service; and (g) any other purpose reasonably related to the operation and promotion of the Service.
You represent and warrant that: (a) you own or have obtained all necessary rights, permissions, licenses, and consents required to upload and use your User Content; (b) your User Content does not infringe, misappropriate, or violate any third-party rights, including intellectual property rights, privacy rights, publicity rights, contractual rights, or proprietary rights; and (c) your User Content complies with applicable laws and these Terms. You are solely responsible for your User Content.
If any third party asserts claims, complaints, legal actions, investigations, or demands arising from your User Content, you agree to defend, indemnify, and hold harmless CHACHA and its affiliates from all resulting liabilities, losses, damages, costs, and expenses, including reasonable legal fees.
To enhance your experience, the Service may incorporate, integrate with, or provide access to third-party software, applications, websites, content, products, payment processors, advertising networks, social media platforms, analytics providers, cloud services, or other services (collectively, "Third-Party Services"). Certain features of the Service may depend on or interact with Third-Party Services, including services that are made available through links, APIs, software development kits (SDKs), embedded content, login integrations, payment channels, or other technical means.
You acknowledge and agree that:
(a) Third-Party Services are provided solely by the applicable third party and not by CHACHA;
(b) your access to and use of Third-Party Services is at your own risk;
(c) CHACHA does not own, control, manage, supervise, or operate any Third-Party Services;
(d) CHACHA does not endorse, verify, warrant, or guarantee any Third-Party Service, including its availability, security, legality, quality, accuracy, reliability, or suitability;
(e) CHACHA is not responsible for monitoring Third-Party Services or reviewing their content, privacy practices, business practices, or compliance activities;
(f) any dealings, communications, transactions, or disputes between you and a third party are solely between you and that third party.
Your use of a Third-Party Service may be governed by separate terms, privacy policies, licenses, or other agreements imposed by the relevant third party. You are solely responsible for reviewing and complying with such terms. CHACHA is not a party to, and shall have no responsibility or liability arising from, any agreement between you and a third-party provider.
To the fullest extent permitted by applicable law, CHACHA shall not be liable for:
We reserve the right, at any time and without liability, to disable, suspend, restrict, modify, replace, or remove any Third-Party Service from the Service, in whole or in part, for any reason.
Although the Service may be downloaded and accessed free of charge, certain features, Virtual Items, memberships, subscriptions, privileges, events, content, or functionalities may require payment. Applicable prices, billing terms, subscription periods, and purchase conditions will be disclosed at the point of purchase. By purchasing any paid feature, you authorize the applicable payment provider to charge the designated payment method for all applicable fees, taxes, and charges.
Except where prohibited by law, all payments are final and non-refundable.
Prices may vary based on factors including: geographic region; currency exchange rates; platform fees; taxation requirements; promotional campaigns; and business considerations. Prices may change at any time. The price displayed at the time of purchase shall govern the relevant transaction. While we strive to ensure pricing accuracy, errors may occasionally occur. In the event of an obvious pricing error, we reserve the right to cancel or refuse the affected transaction to the extent permitted by law.
The Service may display advertisements, sponsorships, promotional materials, branded content, marketing campaigns, or other commercial communications (collectively, "Advertising Content"). You acknowledge and agree that:
(a) Advertising Content may be provided by third parties;
(b) Advertising Content is provided for informational or promotional purposes only;
(c) Advertising Content may appear alongside or within user-generated content;
(d) CHACHA does not guarantee the accuracy, legality, reliability, or quality of any Advertising Content.
Your interactions with advertisers or sponsors are solely between you and the applicable third party.
You are solely responsible for all charges associated with your access to and use of the Service, including: internet access fees; mobile data charges; SMS fees; roaming charges; telecommunications charges; and charges imposed by third-party service providers.
Payments made through the Service may be processed by third-party payment processors. Such payment providers act independently and are not agents, representatives, partners, or affiliates of CHACHA. Your use of payment services may be subject to additional terms and conditions imposed by the applicable payment provider. CHACHA is not responsible for payment processing errors, payment failures, unauthorized transactions, or other issues caused by third-party payment providers.
You are solely responsible for any taxes, duties, levies, withholdings, assessments, governmental fees, or similar charges arising from your purchase or use of the Service, except where applicable law requires otherwise. Where legally required, CHACHA may: collect and remit applicable taxes; withhold taxes from payments; request tax-related information or documentation from you; and/or report transaction information to governmental authorities.
To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless CHACHA, its parent companies, subsidiaries, affiliates, licensors, business partners, service providers, officers, directors, employees, agents, representatives, successors, and assigns (collectively, the "CHACHA Parties") from and against any and all claims, demands, actions, proceedings, investigations, liabilities, damages, losses, judgments, settlements, penalties, fines, costs, and expenses, including reasonable attorneys' fees and legal expenses, arising out of or relating to:
(a) your access to or use of the Service;
(b) your violation of these Terms;
(c) your violation of any applicable law, regulation, or governmental requirement;
(d) your User Content;
(e) your infringement, misappropriation, or violation of any third-party rights;
(f) any fraudulent, deceptive, unlawful, or negligent conduct by you; or
(g) any use of your account by you or any person acting with your authorization, permission, or access credentials.
CHACHA reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In such event, you agree to cooperate fully with our defense of the claim.
THE SERVICE IS PROVIDED ON AN "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS" BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE CHACHA PARTIES DISCLAIM ALL WARRANTIES, REPRESENTATIONS, CONDITIONS, AND GUARANTEES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF: MERCHANTABILITY; SATISFACTORY QUALITY; FITNESS FOR A PARTICULAR PURPOSE; NON-INFRINGEMENT; QUIET ENJOYMENT; TITLE; AND ACCURACY OR RELIABILITY.
WITHOUT LIMITING THE FOREGOING, CHACHA DOES NOT WARRANT THAT:
(a) THE SERVICE WILL BE AVAILABLE AT ALL TIMES;
(b) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE;
(c) DEFECTS WILL BE CORRECTED;
(d) THE SERVICE WILL BE FREE OF VIRUSES, MALWARE, OR OTHER HARMFUL COMPONENTS;
(e) THE SERVICE WILL MEET YOUR EXPECTATIONS OR REQUIREMENTS; OR
(f) ANY CONTENT AVAILABLE THROUGH THE SERVICE WILL BE ACCURATE, COMPLETE, OR RELIABLE.
You acknowledge that CHACHA does not supervise, verify, monitor, or control users' offline conduct. CHACHA is not responsible for: in-person meetings between users; private transactions; verbal agreements; gifts, loans, investments, or financial arrangements; dating relationships; business relationships; or any other interactions occurring outside the Service. You are solely responsible for exercising appropriate caution when interacting with other users.
Although CHACHA may implement content moderation technologies and review processes, no moderation system can detect or prevent all prohibited conduct or content. We do not guarantee that all unlawful, offensive, harmful, fraudulent, or inappropriate content will be identified or removed. If you encounter content that violates these Terms, you should report it through the available reporting channels.
CHACHA shall not be liable for any delay, interruption, failure, loss, damage, or inability to perform resulting from circumstances beyond its reasonable control, including: natural disasters; acts of God; epidemics or pandemics; war; terrorism; civil unrest; labor disputes; governmental actions; sanctions; internet outages; telecommunications failures; cybersecurity attacks; or failures of third-party infrastructure.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE CHACHA PARTIES SHALL NOT BE LIABLE FOR ANY: INDIRECT DAMAGES; INCIDENTAL DAMAGES; CONSEQUENTIAL DAMAGES; SPECIAL DAMAGES; EXEMPLARY DAMAGES; PUNITIVE DAMAGES; OR LOSS OF PROFITS, REVENUE, BUSINESS, DATA, GOODWILL, OR OPPORTUNITIES, ARISING OUT OF OR RELATING TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OF THE CHACHA PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT PAID BY YOU TO CHACHA DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) USD 100.
CERTAIN JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU TO THE EXTENT PROHIBITED BY LAW.
We respect and value your privacy. Our collection, use, disclosure, storage, transfer, and processing of personal information are governed by our Privacy Policy, which is incorporated into these Terms by reference and forms an integral part of these Terms. By accessing or using the Service, you acknowledge that you have read and understood the Privacy Policy and consent to the collection, use, and processing of your information as described therein, to the extent permitted by applicable law.
You acknowledge that communications, content submissions, profile information, and other information shared through the Service may be visible to other users depending on the features used and your privacy settings. You are solely responsible for determining what information you choose to disclose through the Service. You should not disclose confidential, sensitive, financial, or personal information unless you are willing to accept the associated risks.
We implement commercially reasonable administrative, technical, and organizational measures designed to protect personal information. However, no system, network, or method of electronic transmission or storage can be guaranteed to be completely secure. Accordingly, we cannot and do not guarantee absolute security of any information transmitted to or stored through the Service.
PLEASE READ THIS ARTICLE CAREFULLY AS IT AFFECTS YOUR LEGAL RIGHTS.
These Terms, the Service, and any dispute, claim, controversy, or cause of action arising out of or relating to these Terms or the Service shall be governed by and construed in accordance with the laws of Singapore, without regard to any conflict of law principles that would result in the application of the laws of another jurisdiction.
Before commencing arbitration or any other formal legal proceeding, you agree to first contact us and make a good-faith effort to resolve the dispute informally. This requirement applies to any dispute arising out of or relating to: these Terms; the interpretation, validity, enforceability, or termination of these Terms; your use of the Service; or any rights or obligations of the parties. The parties shall attempt in good faith to resolve the dispute through discussions and negotiations for a period of at least thirty (30) days following receipt of written notice of the dispute.
If the parties are unable to resolve the dispute informally, the dispute shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre ("SIAC") in accordance with the SIAC Arbitration Rules then in force, which rules are deemed to be incorporated by reference into this Article.
The arbitration shall be conducted under the following conditions:
(a) Seat of Arbitration: Singapore.
(b) Language: The arbitration proceedings, all submissions, evidence, correspondence, and awards shall be conducted exclusively in the English language.
(c) Number of Arbitrators: One (1) arbitrator, unless the SIAC Rules require otherwise.
(d) Finality: The arbitral award shall be final and binding upon both parties.
(e) Enforcement: Judgment upon the award may be entered and enforced in any court having jurisdiction.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND CHACHA AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS: A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION; A REPRESENTATIVE ACTION; A PRIVATE ATTORNEY GENERAL ACTION; A MASS ARBITRATION; OR ANY OTHER CONSOLIDATED, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR SHALL NOT HAVE AUTHORITY TO CONSOLIDATE CLAIMS OR PRESIDE OVER ANY FORM OF CLASS, COLLECTIVE, MASS, OR REPRESENTATIVE PROCEEDING.
Nothing in these Terms shall prevent either party from seeking temporary, preliminary, emergency, or equitable relief from a court of competent jurisdiction where such relief is reasonably necessary to:
Seeking such relief shall not constitute a waiver of the obligation to arbitrate.
To the maximum extent permitted by applicable law, any dispute between you and any third party arising from or relating to the Service shall be resolved solely between you and such third party. CHACHA shall not be responsible or liable for any claims, damages, losses, liabilities, costs, or expenses arising from such disputes. You agree not to assert any claim against CHACHA arising out of disputes between you and third parties.
These Terms, together with the Privacy Policy, Community Guidelines, and any other policies, rules, notices, or supplemental terms incorporated by reference, constitute the entire agreement between you and CHACHA concerning the Service and supersede all prior or contemporaneous communications, negotiations, understandings, representations, and agreements, whether oral or written.
Our Privacy Policy, Community Guidelines, payment policies, promotional rules, event rules, and any additional policies published by us from time to time are incorporated into and form part of these Terms. In the event of a conflict between these Terms and any supplemental policy, these Terms shall prevail unless expressly stated otherwise.
If any provision of these Terms is held by a court, arbitral tribunal, or competent authority to be invalid, illegal, unenforceable, or void, that provision shall be enforced to the maximum extent permissible under applicable law. The remaining provisions shall remain in full force and effect and shall not be affected by such determination.
You may not assign, transfer, delegate, sublicense, or otherwise dispose of any rights or obligations under these Terms without our prior written consent. CHACHA may assign, transfer, delegate, subcontract, or otherwise dispose of any rights or obligations under these Terms without restriction.
Our failure to exercise or enforce any right, remedy, provision, or requirement under these Terms shall not constitute a waiver of such right, remedy, provision, or requirement. Any waiver must be in writing and signed by an authorized representative of CHACHA. No waiver of any breach shall be deemed a waiver of any subsequent breach.
Any provisions of these Terms that by their nature should survive termination shall survive termination or expiration of these Terms, including but not limited to: Intellectual Property Rights; User Content Licenses; Payment Obligations; Disclaimers; Limitation of Liability; Indemnification; Governing Law and Dispute Resolution; and Any accrued rights or remedies.
These Terms are drafted in the English language. Translations may be provided solely for convenience. To the fullest extent permitted by applicable law, if any inconsistency or conflict exists between the English version and any translated version, the English version shall prevail.
If you have any questions, concerns, complaints, requests, or inquiries regarding the Service or these Terms, please contact us at:
BRIGHT UNION PTE. LTD.
Email: contact@nextlv.net
Address: 120 ROBINSON ROAD #13-01 SINGAPORE 068913
We will make reasonable efforts to review and respond to inquiries in accordance with applicable laws and our internal procedures.